FAQ

We close for the winter months. Even though our season varies from year to year we are usually open from Easter until mid-October.

You can contact us via email all year round.

2024 – The last drop-off day is on the 3rd of October

2025 – Open from 1st of April until 1st of October

Our campervan rental base is located in Sandefjord city. However, you can choose from several pick-up points. We always come with the camper to you personally. This is how you can reach us at these pick-up points:

  1. Sandefjord train station – To get to Sandefjord from Oslo (and Oslo Gardemoen Airport), take a train R11 that runs every hour (the ride takes 1,5 h from Oslo or 2 hours from Gardemoen Airport). Search train: Oslo S (or Oslo Lufthavn) to Sandefjord Stasjon. Let us know your arrival time and we will wait at the train station for you.
  2. Oslo Torp Airport (TRF) is only 15 minutes drive from Sandefjord. We can pick you up for a fee of 500 NOK. This location is available only to those flying there.
    You can take a train or bus to Sandefjord to pick-up campervan for no extra fee.
  3. Oslo City Center – delivery fee of 3000 NOK (incl. VAT) /pick up and 2500 NOK (incl. VAT) /drop-off. The meeting point is at the central station.

We do not deliver campervans to Oslo Gardemoen Airport (OSL). From there, you can take an 18-minute train ride to Oslo S (our meeting point).

Read more about our campervan rental locations.

The minimum rental period is 4 nights.

A valid category B driving licence is enough for all of our campervans.

In Norway, you can use a valid driving licence from any EU country.

Using a driving licence from a non-EU/EEA country in Norway:

  • It must contain your picture and must be
  • readable in the Latin alphabet (the alphabet you are reading this text in now).
  • The categories on your driving licence can not be different from the international categories pursuant to the Geneva or Vienna Convention.
  • No digital DL is accepted.

Official source for requirements for non-EU driving licences here.

Any extra driver older than 25 years old with a valid driving licence in the B category can drive the car too, for no extra cost. The additional driver must share his or her DL with us.

On the day of pick-up, you must be min. 19 years old (25 for City Camper).

Drivers up to 25 yo are subject to a fee of 150 NOK (incl. VAT) per day.

Fill up the reservation form and proceed to checkout. Here, you can choose between:

  1. Full payment – pay the total amount of your rental
  2. Half payment – pay 50% now to secure your campervan and 50% no later than 2 weeks before your arrival. The second instalment will be requested by an automatic email.
  3. Bank transfer – your booking is reserved for up to 2 hours when you have time to attach a proof of payment. If the reservation is not paid, your dates are not secured anymore after 2 hours.

Bank transfer details:

COMPANY: Benzini Campers AS
BANK ACCOUNT IBAN: NO1424803588585
SWIFT/BIC: SPTRNO22
REFERENCE: Full name on the booking.

If you have the option to choose a currency, please choose Norwegian Krones so we avoid exchange rate differences. If not, the currency differences will be charged at pick-up. You must bear the bank processing fees.

  • The amount of the security deposit depends on your chosen insurance package. Basic insurance – 10 000 NOK, Full insurance – 8000 NOK, Peace of mind insurance – 3000 NOK. (This may vary in different campervan categories).
  • Note that your liability might be higher than the security deposit. Find more details in Terms and Conditions.
  • The security deposit is authorised on the day of your arrival. 
  • The security deposit must be authorised upon pick-up. Please make sure you have enough funds in your account.

Because the deposit is only authorised, not charged, you will not see an incoming amount from us after it’s refunded. 

The security deposit is not a reservation holding deposit

Your cancellation has to be sent by email to booking@benzinicampers.com, together with your name and reservation number.

The amount that you get back depends on how many days prior to your arrival is cancellation made:

  • 30+ days – 100% of the total amount is refunded*
  • 15+ days – 50% of the total amount is refunded*
  • 15 days and less – no refund

* The transaction fee for online payment will not be refunded.

With the Peace of mind insurance package, you can cancel your current reservation and change your dates up to 24 hours before check-in free of charge.

In the price stated is included everything one needs for a campervan road trip, so you can come only with a toothbrush and a light backpack.

Check out the specifications for each campervan. In general, it is the camper itself, basic insurance, unlimited mileage, extra driver, independent heater, bed/sofa, sleeping bag/duvet, gas stove, cooking equipment, fridge, USB charging ports, CO2 alarm and fire extinguisher. Custom-built campers have insulated walls and floor, roof windows with an insect net and blinds, cosy lights…

Missing anything on the list? Check our add-ons.

Yes, every camper comes with basic insurance with a liability of 16.000 NOK. CDW (Collision damage waiver) is mandatory in Norway and it covers damage to the driver, passengers, other people’s vehicles and other people’s property.

You can purchase additional insurance, that will lower your self-risk. You can choose from 2 additional packages:

Basic insurance (0 NOK) 

Covers both damages to the vehicle (CDW) and damages to a third party.

  • 24/7 roadside assistance (liability 500 NOK)
  • Max liability is 16.000 NOK (20.000 NOK for VW California Exclusive) 
  • Security deposit authorised on the pick up day is 10.000 NOK

Full insurance (125 NOK/day)

This coverage option provides protection for both damages to the vehicle and damages to the third party.

  • Free 24/7 roadside assistance
  • Max liability is 8.000 NOK (12.000 NOK for VW California Exclusive)
  • Security deposit to authorise on the day of pick up is 8.000 NOK

Peace of mind (375 NOK/day) 

This coverage option provides protection for both damages to the vehicle and damages to the third party.

  • Free 24/7 roadside assistance
  • Free change of dates up to 24 hours before pick up
  • Max liability is 3.000 NOK (5.000 NOK for VW California Exclusive)
  • Security deposit to authorise on the day of pick up is 3.000 NOK

To City Camper category, different pricing applies. All details are in the reservation form.

  • Any damage to vehicle, when in breach of a clause in Rental Agreement.
  • Damage due to gross negligence
  • Damage due to war, revolution, civil unrest or riots. 
  • Water damage to the vehicle. 
  • Holes burned into seats, carpets, or mats. 
  • Interior damages and damages to the camping parts of the Vehicle (awning, roof tent…)
  • Damage affecting only wheels, tires, suspension, batteries, glass (other than windows), radios,
  • loss by theft of parts of the vehicle and damage resulting from this. 
  • Damage caused by driving on rough roads to the vehicle’s transmission, drive and parts that are in or attached to the chassis. 
  • Damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams and beaches.
  • For any cost associated with the incorrect use of fuel.
  • Damages caused by the wind blowing up a door.
  • The cost to replace keys that have become damaged, lost, stolen, or locked inside the vehicle.
  • The cost to retrieve or recover the vehicle from any restricted area, submerged, bogged, trapped, or abandoned, unless caused by circumstances beyond the control of the Renter.
  • Any loss/damages/stolen personal belongings.

We will meet you personally for the pick-up and drop-off. Therefore it’s crucial to know when and where exactly you are arriving.

Locations:

  • Sandefjord city – train station
  • TRF Oslo Torp airport (not Gardemoen – OSL) – pick-up fee of 500 NOK/one-way applies.  
  • Oslo city – pick up 3000 NOK, 2500 NOK drop-off. The meeting location is at the Central Station (Oslo S).

Time: Pick-up time starts at 14:00 and drop-off time is at the latest 11:00. 

Early pick-up or late drop-off:

  • All our guests have the right to pick up the car from 14:00 and drop it off at the latest at 11:00. After securing this for others, we can agree on other time spots for you.
  • If you have a specific request, let us know so we can see if we can arrange it.
  • Because of the unlimited mileage policy, an extra fee of 125 NOK/extra hour applies.

You can combine only locations which are stated on our website. These are: Sandefjord, Torp Airport and Oslo city.

For example: you can pick up the campervan in Sandefjord and deliver it to Oslo. Delivery fee applies.

There is no mileage limit.

If you decide to drive out of this radius, our assistance is significantly limited.

Our goal is that as many people as possible get to see the beauty of the southern Norway. If you for some reason want to discover another Scandinavian country, we allow driving to Sweden, Denmark and Finland. You must inform us about driving abroad beforehand. We can not guarantee the same road assistance conditions abroad. 

Are you sure? Driving from Sandefjord/Oslo to Lofoten is comparable to driving to Paris, but without the convenience of highways in Norway. If you were to drive straight without any stops, it would take about 22 hours and cover 1500 km. With overnight stops, the trip would stretch to 3 days one way.

We are located in the south of Norway, and we primarily focus on southern Norway travel. It doesn’t make much sense to rent from us if your main goal is just to drive to Lofoten, especially since there are campervan rentals available in the north.

When is Lofoten a good idea? Your booking is appropriately long for such a journey (more than 16 days). You are exploring the whole of Norway and end up in Lofoten. Then we are jealous and want to actually join you. 🙂

All our campers are equipped with AUTO PASS electronic devices, so you have worry-free travel. You will only pay for what you use + 25% service fee.

The toll system operates online, and we will provide you with an overview of the tolls you have passed a few days after your drop-off. 

There are many privately owned roads throughout Norway where you’ll need to pay tolls directly. Be sure to pay these as required, as failing to do so can lead to additional fees.

Have a look at our list of add-ons and book any of them during the reservation process. All add-ons are subject to availability.

Already booked a campervan? Send us an email to add anything to your booking.

Is there anything that you would like to add to our extras? Let us know, maybe we have it 😉

All children under 135 cm or 36 kg must travel in a specific car seat in Norway.

Please contact us for the availability of the car child seat. We offer child seats for children weighing 9-18 kg and 15-36 kg. None of them has ISOFIX. Note that it’s the driver who is responsible for the right child seat.

  • Britax Multi-Tech II-BX (9-18 kg)
  • Maxi Cosi Tobi (9-18 kg)
  • booster (15-36 kg)

Campervans with ISOFIX: Moby Dick, Golem, Wolf, Blueberry, Winston, Gibsea, Dante and others. We do not offer child seats with an ISOFIX function, however, you are welcome to bring yours.

Be aware it’s not possible to turn off the airbags in Marco Polo and Mozart and therefore those campervans are not recommended to travel with children shorter than 135 cm. The VW campervans don’t have the option either, however, they do have back seats where it’s safe for children. 

Message us if you have any questions about travelling with baby.

Return the campervan and add-ons in the same condition as you received them and pay nothing. Otherwise, the cleaning fee of 950 NOK (1250 NOK for VW California Exclusive, 1500 NOK for City Camper) will be added to your bill. 

Note that if you purchased the cleaning fee and you return the car in extremely bad condition, we might charge you extra for professional cleaning. It’s your responsibility to do the dishes and get rid of odours, extreme dirt and all pet traces.

*The cleaning fee is not refundable.

You can bring your pet partner with you*. Remember, our campervans are compact-sized, so should be your pet. Please discuss this with us before booking.

You must deliver the campervan cleaned of all pet traces, final cleaning doesn’t cover cleaning up after a pet.

*City Campers are not pet-friendly.

Yes! If you come to pick up a campervan in Sandefjord by car, you can leave it with us, on our private property.

Of course! We offer two itineraries that will lead you through the best places in Norway. You can add the itinerary to your booking in the 3rd step. 

Absolutely! Every summer, we encounter unfortunate situations affecting our guests. Whether it’s a cancelled flight, a storm making travel impossible, or health issues, having travel insurance is essential.

  • Our campervans are compact, so should be your luggage. Hard suitcases are something that will limit your living space for the whole trip. If your luggage is big, there is nowhere where it will fit perfectly. Backpacks/duffle bags are highly recommended.
  • Distances in Norway are different than what you are used to in the USA or Germany for example. In Norway, 150 km is a 4-hour journey. Don’t plan big, better focus on smaller areas.

During your trip

Despite throughout explanation of how parking and tolls work, we receive dozens of unpaid tickets. Please take your time and find out how the parking/toll works. If the payment is required, you must always pay! Even though you don’t get a physical ticket, cameras and other electronic devices scan the car in the parking lot.

The fine for unpaid parking is usually 660 NOK. Private toll roads carry the lowest price tag when paid on the spot. Should we receive an invoice from your rental period, we charge you the cost plus a 25% transaction fee.

In the event of engine failure, call the campervan rental: +47 463 708 64

In Norway, you can camp wherever you want to. Check out more info about the right to roam free.

There are over 1000 camping grounds in Norway but in general, you can park your camper anywhere alongside a public road in uncultivated areas for one night – as long as it’s not expressly forbidden – look for road signs. The area you park in must be safely out of reach of passing motorists and not a hindrance for others. You can also download the “park4free” app which is very useful. 

Many of the camping grounds will let you take shower for a small charge. Also, some petrol stations have showers. Public swimming pools with saunas are never a bad choice. Otherwise, a beautiful crystal clear lake is never too far. 

The water tank can be refilled at most gas stations. There are usually water hoses and the water is drinkable. There are also many public toilets with water refills usually by beaches, tourist areas, camping spots or National Tourist Routes.

All our campers run on DIESEL (black).

Never use avgiftsfri (taxfree)  diesel which is for trucks and tractors. The use of it is even illegal. 

AdBlue is a product that’s required to keep European diesel engines running. The car computer will signalise low level and the need to refill. When it’s gone the engine will no longer operate. If, during the rental, you must refill AdBlue, you can do so at most service stations. AdBlue is refilled next to where the fuel tank is refilled and its cap is blue. Keep the receipt.

Yes! There is a cigarette socket for plugging your USB cables or our voltage converter (find in extras) while driving. In the sleeping area, there are several USB sockets. 

For faster charging and laptop charging you can rent a voltage converter

You can drive to all Scandinavian countries. These are Sweden, Denmark and Finland. You must always agree on this beforehand. Insurance might be limited or not valid at all. Don’t take unnecessary risk. 

Norway is huge and we recommend choosing one part to discover. You can find inspiration on our blog or on Visit Norway

You can purchase our Itinerary to visit the best places in Norway.